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CUSTOMER SERVICE

We want to hear from you, so contact NY Lash Supply! Our goal is for you to have a great customer experience as well as to be a partner in your business journey. If you have any questions or feedback, please use the form below to send us a message.

REPRESENTATIVES AND BEAUTY ADVISORS ARE AVAILABLE

MON-FRI: 10am - 4pm ET

CALL US!

Store:(518)608-6167 (Mon-Fri 10-4pm)

Management:(518)888-7129 (24/7 Assistance)

Contact Us

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What is the estimated time for shipping orders?

Please allow 1-2 business days for orders to ship. Don’t want to wait? We also offer Buy Online Pick Up In Store and 2-hour delivery when you place your order on NYLASHSUPPLY.COM!

Why hasn’t my order arrived?

Please allow 3-5 business days for deliveries once your order has shipped. For 2-hour delivery, orders placed after 4:00 pm (unless otherwise advertised) will not be delivered until the next day.

I’m not able to pick up my order today – what happens next?

We understand you’re busy! We’ll hold your Buy Online Pickup In Store order until you can pick up!

 

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